CALL WAITING TIMES!!!!NO ANSWER

For the past couple of months its been extremely difficult to get in touch with a call center agent at MTN.<br> The time spent holding on for an agent to pick up your call is ridiculous!!!!!<br> Iv waited for more than 60 minutes and then my call ends.<br> <br> If you guys have a technical glitch or possibly still striking then please ALERT all your customers.<br> Do not let individuals sit on the phone for more than an hour with hope to get assistance and then end the call.<br> <br> The problem is MTN is to concerned about bad publicity hence the reason for no communication about technical errors.<br> <br> Pathetic,I sincerely hope that you have lost tons of customers.<br>