GR
Gerhard R
1 reviews | Active since Mar 2009
15 Apr 2016, 08:27
Call from ***
I got a call today from this number ***, of which I cannot call back or trace. The call was automatically blocked as a spam call by my phone. When I tried calling this number back to make sure that it was indeed a spam call I get a message that says this number does not exist. How can that be? Why am I paying for CLI if the number displayed does not even exist?<br> <br> There's a LOT of complaints on the Web about this number, even here on HelloPeter. Surely MTN can block calls from this number totally since it doesn't exist at all and considering the number of complaints?
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MTN South Africa's replyOfficial
18 Apr 2016, 09:28Hello gvr,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have tested the number from our side, the number you have dialed is incorrect please take the number and dial again. Cell numbers saved in your phone book will reflect the number, unsaved or unknown numbers will not reflect but as private number and cannot be traced.
From MTN side we cannot trace this number.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have tested the number from our side, the number you have dialed is incorrect please take the number and dial again. Cell numbers saved in your phone book will reflect the number, unsaved or unknown numbers will not reflect but as private number and cannot be traced.
From MTN side we cannot trace this number.
Kind Regards,
Alice van der Merwe
***
Best regards,
MTN South Africa's reply18 Apr 2016, 09:28
Official
Hello gvr,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have tested the number from our side, the number you have dialed is incorrect please take the number and dial again. Cell numbers saved in your phone book will reflect the number, unsaved or unknown numbers will not reflect but as private number and cannot be traced.
From MTN side we cannot trace this number.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have tested the number from our side, the number you have dialed is incorrect please take the number and dial again. Cell numbers saved in your phone book will reflect the number, unsaved or unknown numbers will not reflect but as private number and cannot be traced.
From MTN side we cannot trace this number.
Kind Regards,
Alice van der Merwe
***
Best regards,