1 reviews | Active since Oct 2012
CALL FOR 1 HOUR AND NO RESPONCE
i have been on the phone now for approximately 1 hour and counting and still holding on the MTN 808 number, the other numbers take you to the same menu, I have tried to call MTN clear waters and no one picked up..<br> <br> I understand the call centre is busy but holding on for an hour to speak to a consultant is ridiculous no matter which provide it is, I want information on my contract and the self help prompts cannot assist me and advise me to hold so what should one do to get to speak to a human-being an not be told about the *162*pin# which does not also help you as it advises you to call the provider which is what I have been doing and its now 1 hour and 10 minutes and counting..<br> <br> My contact number is *** can someone please call me back as I am tired of holding on.<br> <br> regards
Thank you for your post
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly state the nature of your query. I tried both your numbers ***, ***) and went to voicemail.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Thank you for your post
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly state the nature of your query. I tried both your numbers ***, ***) and went to voicemail.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
