Call failures, no resolution

Since the start of 2019 I have not been able to make or receive calls with any form of reliaility - calls would come through and I would not be able to connect to them (i.e. answering and the phone would freeze - and it isn't related to the phone as I have bought a brand new one, used a reliable samsung s6 edge as well as an iphone 6s and they all do the same thing)

I am now losing money and clientele as my business relies on mobile phone calls - this along with the fact that I'm paying MTN for a service that they are not delivering! I have logged a fault both with the MTN online system as well as in store, and this is a pressing issue. I believe it is related to the network in my area rather than my sim card as I can make crystal clear phone calls in certain places and nothing whatsoever in others - including my home office.

I will happily remove this rating if this gets resolved. Please get in touch.

My fault reference number is: 1- ********** 3516