PK
Precious K

1 reviews | Active since Feb 2012

21 Oct 2016, 09:24

Call centre Waiting

<p>Geez! What is wrong with the MTN call centre.</p> <p> </p> <p>For the past week, I have been trying to get a hold of MTN with no luck!</p> <p> </p> <p>You are kept on hold for over 30 minutes! really bad service</p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply21 Oct 2016, 10:38
Official

Good morning Precious

Thank you for your post, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.

I have tried contacting you on *** on the 21-10-2016 at 10:15am for more information regarding your query with no luck. Kindly provide us with more information so we may assist you without further delay. Should you have any further queries please do not hesitate to contact us on 808 or *** from other networks.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

Regards

Yahya

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