GH
Grant H
1 reviews | Active since Mar 2013
16 Jul 2015, 12:53
Call Centre useless!!!!
Your 808 call number is useless, as are your entire company it would seem. After eventually getting through to speak to someone, you hear \All agents are busy
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
31 Jul 2015, 16:18Hello grant.hughes,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly supply us with the details below and send via email to *** :
MSISDN:
Imei
Date Lost:
Date reported:
Make and model of handset:
Reason:
Name and Surname:
Residential Address:
Postal Code:
Alternate Contact number:
ID number:
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Winnie
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly supply us with the details below and send via email to *** :
MSISDN:
Imei
Date Lost:
Date reported:
Make and model of handset:
Reason:
Name and Surname:
Residential Address:
Postal Code:
Alternate Contact number:
ID number:
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Winnie
REQ:***
Best regards,
MTN South Africa's reply31 Jul 2015, 16:18
Official
Hello grant.hughes,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly supply us with the details below and send via email to *** :
MSISDN:
Imei
Date Lost:
Date reported:
Make and model of handset:
Reason:
Name and Surname:
Residential Address:
Postal Code:
Alternate Contact number:
ID number:
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Winnie
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly supply us with the details below and send via email to *** :
MSISDN:
Imei
Date Lost:
Date reported:
Make and model of handset:
Reason:
Name and Surname:
Residential Address:
Postal Code:
Alternate Contact number:
ID number:
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Winnie
REQ:***
Best regards,