1 reviews | Active since Jan 2017
Call centre unable to help / refused to allow me to rate the service received - Do not port to MTN!
<p>Two calls to ********** resulted in no help. I was tranferred/refused to rate the service provided.</p> <p> </p> <p>Calls were made at 08h35 on 12 Jan 2017.</p>
Good day
Thank you for post.
Please accept our apologies for the break down in service at one of our touch points and for any inconvenience caused. We appreciate the time and the effort you took to air your dissatisfaction because it is through such feedback that we can re-evaluate our processes in order to improve on our Service levels.
We sincerely hope that we are able to restore your faith in us.
Kind regards
Angela
REQ:***
Good day
Thank you for post.
Please accept our apologies for the break down in service at one of our touch points and for any inconvenience caused. We appreciate the time and the effort you took to air your dissatisfaction because it is through such feedback that we can re-evaluate our processes in order to improve on our Service levels.
We sincerely hope that we are able to restore your faith in us.
Kind regards
Angela
REQ:***