BL
Biancha L
1 reviews | Active since Sept 2015
07 Jan 2016, 14:02
CALL CENTRE OPTION KEEP YOU GOING NO SOLUTIONS!!
i have called every damn number there is for the call centre the menu codes just keep you going round and round and when you do get through they say uuuummmm i dont know ma'am put in this code and the phone will work ##002# and then #330*0000# then put it off and on. still nothing i left Telkom to go onto Mtn with promises of a much better service provider yet i am being sorely disappointed<br> i cannot get through to my husband on mtn when i call off of a landline but when i phone off of my cell phone i get through to him ***??
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MTN South Africa's replyOfficial
08 Jan 2016, 10:09Hello pixiebeebalouw27,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly provide us with the MTN cell number so that we can access the account and attend to the matter. We are unable to retrieve any information using the number provided on your post.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards
Zukiswa
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly provide us with the MTN cell number so that we can access the account and attend to the matter. We are unable to retrieve any information using the number provided on your post.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards
Zukiswa
REQ:***
MTN South Africa's reply08 Jan 2016, 10:09
Official
Hello pixiebeebalouw27,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly provide us with the MTN cell number so that we can access the account and attend to the matter. We are unable to retrieve any information using the number provided on your post.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards
Zukiswa
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly provide us with the MTN cell number so that we can access the account and attend to the matter. We are unable to retrieve any information using the number provided on your post.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards
Zukiswa
REQ:***