TA
Tracey A
1 reviews | Active since Jan 2012
05 Jun 2020, 13:57
CALL CENTRE - ON HOLD FOR UP TO 5 HOURS
MTN CUSTOMER CARE. WHAT A LOAD OF SHT!!!!
I have spent a total of 2 days in a row on hold to your PATHETIC call centre.
Over a total of 5 hours on hold trying to speak to someone as my phone has been turned off.
NO phone call to notify me of late payment. Its been 4 days since the first. Clearly you are just like the rest of the "people in power". USELESS and not giving a **** about this pandemic and people who have lost income. I have been a customer for 21 years and loyal to your service, but what I have gone through this week its absolutely shocking how you treat your customers.
MTN CUSTOMER SERVICE SUCKS!!!!!
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