HJ
Hesiten J
1 reviews | Active since Apr 2013
07 May 2015, 08:57
Call Centre of Hell
I am an MTN customer since 2009. I recently app**** for an additional contract and the handset was delivered on Tuesday the 05th of May 2015 at 10am. I was told to activate the sim card by dialling the 808 number. Ever since that day every time I call I never get to speak to the consultant and the calls always terminate after about 10 minutes of holding. Today is the 3rd day after receiving the handset and I have tried from 07:30 am until now and I have just given up. May someone help please.
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
19 May 2015, 13:33Hello hesten1978,
Thank you for your post
Apologies for the delayed response and inconvenience caused.
As per our telephone conversation, additional sim is active.
Regards
Bongi Nsope
Thank you for your post
Apologies for the delayed response and inconvenience caused.
As per our telephone conversation, additional sim is active.
Regards
Bongi Nsope
MTN South Africa's reply19 May 2015, 13:33
Official
Hello hesten1978,
Thank you for your post
Apologies for the delayed response and inconvenience caused.
As per our telephone conversation, additional sim is active.
Regards
Bongi Nsope
Thank you for your post
Apologies for the delayed response and inconvenience caused.
As per our telephone conversation, additional sim is active.
Regards
Bongi Nsope