BP
Bernadette P
1 reviews | Active since Mar 2015
17 Aug 2015, 19:09
Call centre no joy
MTN insurance is too terrible. Held on the line for over and hour. No consultant answers. Captured my insurance incorrectly. They don't respond to emails or fax's <br> . Just get ignored
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Replies (1)
MTN South Africa's replyOfficial
04 Sept 2015, 11:36Hello Theresa Mclaugli,
Thank you for bringing this matter to our attention.
Please accept our apologies for the delayed response and for any inconveniences caused.
We have tried to contact you so we can get more information on your Insurance complaint as to get direction on how we can help however there was no answer.
An email has been sent to you, please reply to the email so we can resolve this matter.
Kind Regards
Itumeleng Rakoena
REQ:***
Thank you for bringing this matter to our attention.
Please accept our apologies for the delayed response and for any inconveniences caused.
We have tried to contact you so we can get more information on your Insurance complaint as to get direction on how we can help however there was no answer.
An email has been sent to you, please reply to the email so we can resolve this matter.
Kind Regards
Itumeleng Rakoena
REQ:***
Best regards,
MTN South Africa's reply04 Sept 2015, 11:36
Official
Hello Theresa Mclaugli,
Thank you for bringing this matter to our attention.
Please accept our apologies for the delayed response and for any inconveniences caused.
We have tried to contact you so we can get more information on your Insurance complaint as to get direction on how we can help however there was no answer.
An email has been sent to you, please reply to the email so we can resolve this matter.
Kind Regards
Itumeleng Rakoena
REQ:***
Thank you for bringing this matter to our attention.
Please accept our apologies for the delayed response and for any inconveniences caused.
We have tried to contact you so we can get more information on your Insurance complaint as to get direction on how we can help however there was no answer.
An email has been sent to you, please reply to the email so we can resolve this matter.
Kind Regards
Itumeleng Rakoena
REQ:***
Best regards,