DT
Divan T
1 reviews | Active since Aug 2011
16 Jan 2017, 16:28
Call Centre never called...
<p>I tried to sign up for the 50gb/month deal on Friday. I went to the website to signup and got an email that a call centre agent will call me back but I never got the call. I hope you guys will still honour your special seeing as I did my part and your call centre was probably overwhelmed.</p>
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Replies (1)
MTN South Africa's replyOfficial
02 Feb 2017, 23:57Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
We have noted that the application was captured on 2017-01-20 and it has been finalised, the mobile number has been provisioned with the 50GB Upgrade Promotion Data and 10000 Upgrade Promotion On-Net Minutes.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
MTN South Africa's reply02 Feb 2017, 23:57
Official
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
We have noted that the application was captured on 2017-01-20 and it has been finalised, the mobile number has been provisioned with the 50GB Upgrade Promotion Data and 10000 Upgrade Promotion On-Net Minutes.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,