1 reviews | Active since Jan 2015
I need copies of invoices for December 2014 for our corporate account. I called the 808 number multiple times not including the times I gave up after more than 20 minutes of hold time music listening sessions. And multiple times I was given the same go-around. <br> They cannot send me invoices, they do not have access to invoices, I need to go to the corporate call centre who also do not have access to invoices call billing on *** who tells me to call 808 number who ask me to the corporate accounts call centre who told me I have a credit controller who is on holidays who gave me direct billing *** who put me through to *** who said they do not have access to our invoices who told me to call corporate who told me to call *** who asked me why am I calling that number and I should call the 808 number. I wanted to cry at the end of every attempt. It is a form of mental torture dealing with MTNs call centre.<br> So a month later, still trying to get invoices for our vat schedule. Am busy figuring out how to move our accounts to another service provider. <br>
Best regards,
Best regards,
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