Call centre lies
<p>They've been deducting airtime off my airtime balance for no reason I fail to understand how they can lie and say my back ground apps are open yet I purchased airtime and I went onto whatsapp a maximum if three times to receive 3messages. Their customer service centre lies because firstly the guy tells me that he'll direct me to their technical department and puts me through to their main menu once again where I speak to a woman and she tells me that I consumed 100mb going on to the internet thrice and those were the three times I had gone onto my WhatsApp. HOW?? AND SINCE WHEN ?? DOES WHATSAPP TAKE SO MUCH DATA IN 5-10 MINUTES MAXIMUM </p>
Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly contact our Data Support Team directly on 1555 (free from an MTN line) for advise and assistance in checking if your device has background data and Internet automatic updates.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Best regards,
Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly contact our Data Support Team directly on 1555 (free from an MTN line) for advise and assistance in checking if your device has background data and Internet automatic updates.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Best regards,
Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly contact our Data Support Team directly on 1555 (free from an MTN line) for advise and assistance in checking if your device has background data and Internet automatic updates.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Best regards,
Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly contact our Data Support Team directly on 1555 (free from an MTN line) for advise and assistance in checking if your device has background data and Internet automatic updates.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Best regards,
Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly contact our Data Support Team directly on 1555 (free from an MTN line) for advise and assistance in checking if your device has background data and Internet automatic updates.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Best regards,
Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly contact our Data Support Team directly on 1555 (free from an MTN line) for advise and assistance in checking if your device has background data and Internet automatic updates.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Best regards,