Call Centre just ends my call - AGAIN!!

Item: MTN South Africa
Rating: 2
Author: Mariska N

So, got billed incorrectly AGAIN!!!! Trying to phone the call centre and AGAIN no one answers and they just end my call???? Getting fed up with you MTN...how do you want to compete with Vodacom if the most basic thing like a call centre doesn't work properly???

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Replies (1)

MTN South Africa's replyOfficial

16 Jul 2015, 11:29

Hello Mariska304,

Thank you for taking time to raise your concerns with MTN.

Please accept our apologies for any inconvenience caused as result of the lapse in service.

Please be advised that as per our systems your invoice is correct. All your discounts have been app**** correctly.

Thank you for your continued support.

Kind regards
Letumile
REQ:***

MTN South Africa's reply16 Jul 2015, 11:29

Official