call centre forever holding & no reply on emails

Good day. I am currently quite fed up with MTN!! Since yesterday I have been trying to phone the call centre and continuously have to hold on FOREVER. At the moment, I am probably on call no 12 - holding on at 29 minutes and counting. If I get through to this point, quite a few times, the call is just dropped.<br> I have emailed [Email Removed] with the proof of payment and request for reconnection, which is read quickly and automatic response, but NO other communication. Also have sent a fax, NO RESPONSE. <br> My phone account was short paid - please note: 60% was paid. I emailed at the beginning of the month to advise the balance will be late and until when do I have to pay (I have been a loyal MTN customer for 15-20 years!!!))) - 1st time this has happened. I made payment yesterday, as phone just cut and also my sister's phone is on my contract, so yes, both our phones, which are also used for work! WHEN WILL THIS BE RECONNECTED!!! ??? I AM EXTREMELY FRUSTRATED with MTN. and Also last night I tried to phone again, but the call centre works only 8am - 5pm. Might have to change service provider soon!!!