CVdM
Cornelia Van der Merwe
1 reviews | Active since May 2013
27 Jul 2015, 10:33
Call centre does not work to block phone!
My husband got ****** on Saturday after the rugby! Do you think we could call to block his phone? As soon as you think you are through, the line is dropped. One guy at Fourways Mall said sorry, we can't help on Sunday! Call the number or bring your letter head! GEEZ! Off to Vodacom they go as soon as they are ready for the upgrades next month! Thanks for being so helpful!!
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Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
06 Aug 2015, 09:49Hello Corlia vd Merwe,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
I tried contacting you on the available number ***) but could not get through. If the handset is still not blacklisted, kindly contact our call centre for assistance.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Bronwyn
REQ:***
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
I tried contacting you on the available number ***) but could not get through. If the handset is still not blacklisted, kindly contact our call centre for assistance.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Bronwyn
REQ:***
MTN South Africa's reply06 Aug 2015, 09:49
Official
Hello Corlia vd Merwe,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
I tried contacting you on the available number ***) but could not get through. If the handset is still not blacklisted, kindly contact our call centre for assistance.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Bronwyn
REQ:***
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
I tried contacting you on the available number ***) but could not get through. If the handset is still not blacklisted, kindly contact our call centre for assistance.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Bronwyn
REQ:***