ST
Stefan T
1 reviews | Active since Jan 2015
08 Apr 2015, 15:20
Call Centre Cut off
MTN's Call centre is full of ... I have been trying to get hold of them the whole day and for some reason the phone keeps cutting off (from more than one phone) how should you sort out things if you can't get hold of them twice today I held on for more than an hour and the phone cut off, I think I should move to another network because this is not the first time!!!
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Replies (1)
MTN South Africa's replyOfficial
22 Apr 2015, 12:31Hello stewyn2,
Thank you for taking the time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as a result of the breakdown in service delivery, as it is not our intention to be unavailable for our customers.
Kindly note you may also relay you request on this platform and we will be able to assist.
Regards
Mary
REQ:***
Thank you for taking the time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as a result of the breakdown in service delivery, as it is not our intention to be unavailable for our customers.
Kindly note you may also relay you request on this platform and we will be able to assist.
Regards
Mary
REQ:***
Best regards,
MTN South Africa's reply22 Apr 2015, 12:31
Official
Hello stewyn2,
Thank you for taking the time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as a result of the breakdown in service delivery, as it is not our intention to be unavailable for our customers.
Kindly note you may also relay you request on this platform and we will be able to assist.
Regards
Mary
REQ:***
Thank you for taking the time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as a result of the breakdown in service delivery, as it is not our intention to be unavailable for our customers.
Kindly note you may also relay you request on this platform and we will be able to assist.
Regards
Mary
REQ:***
Best regards,