aJ
anwar J
1 reviews | Active since Jan 2014
12 Aug 2015, 12:18
Call Centre call keeps on disconnecting
I have phoned over ten times this morning, going through the selection processes to get to a consultant, only to be disconnected every time. Please get someone to contact me.
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Replies (1)
MTN South Africa's replyOfficial
27 Aug 2015, 10:53Hello maahmas,
Thank you for your post.
We would like to sincerely apologize for the inconvenience caused, please note that your requests have been met as per ***.
Should you require any further assistance with your account, please write back to us and we will attend to the matter accordingly.
Our customer service touch points have been restructured and the best consultants have been allocated to handle our social site as to provide the best possible service.
Warm regards,
Willem
REQ:***
Thank you for your post.
We would like to sincerely apologize for the inconvenience caused, please note that your requests have been met as per ***.
Should you require any further assistance with your account, please write back to us and we will attend to the matter accordingly.
Our customer service touch points have been restructured and the best consultants have been allocated to handle our social site as to provide the best possible service.
Warm regards,
Willem
REQ:***
MTN South Africa's reply27 Aug 2015, 10:53
Official
Hello maahmas,
Thank you for your post.
We would like to sincerely apologize for the inconvenience caused, please note that your requests have been met as per ***.
Should you require any further assistance with your account, please write back to us and we will attend to the matter accordingly.
Our customer service touch points have been restructured and the best consultants have been allocated to handle our social site as to provide the best possible service.
Warm regards,
Willem
REQ:***
Thank you for your post.
We would like to sincerely apologize for the inconvenience caused, please note that your requests have been met as per ***.
Should you require any further assistance with your account, please write back to us and we will attend to the matter accordingly.
Our customer service touch points have been restructured and the best consultants have been allocated to handle our social site as to provide the best possible service.
Warm regards,
Willem
REQ:***