Call centre and bad service

Item: MTN South Africa
Rating: 2
Author: Shafeeqah D

5 days and a Million calls later to the number given to me by the N1 and Canal Walk branch to call 808, I'm still struggling to cancel my contact!! The call centre lines keep cutting and a consultant is never available. I know they work during office hours and I've called between those hours and NOTHING. I truly hate MTN

Helpful (0)

Replies (1)

MTN South Africa's replyOfficial

04 Mar 2015, 14:29

Hello shafeeqahd,

Thank you for posting.

Please accept our apologies for the delayed response and any inconvenience this may have caused.
This matter has been sent to the relevant management team for urgent intervention. You will be advised of the outcome.

Kind regards
Lorraine
REQ:***

MTN South Africa's reply04 Mar 2015, 14:29

Official