CALL CENTRE AGENTS KNOWLEDGE!!!

IN APRIL/MAY 2015 I CALLED YOUR CALL CENTRE TO CANCEL MY LAPTOP DEAL. I SPOKE TO ONE OF YOUR AGENTS AND SHE ADVISED ME THAT THE CONTRACT WOULD BE CANCELLED AND MY DEBIT ORDER FOR MAY WOULD NOT GO OFF. BUT TO MY SURPISE THE DEBIT ORDER WENT OFF. THE REASON WHY I DIDNT GO TO REVERSE IT - IS BECAUSE I WAS WORRIED ABOUT MY CREDIT PROFILE. THE REFERENCE NUMBER I WAS GIVEN ***. IF MY DEBIT ORDER GOES OF FOR JUNE I WILL THEN HAVE NO CHOICE BUT TO REVERSE. MTN SHOULD MAYBE SENT THERE AGENTS FOR A REFRESHER COURSE. AS THEY DONT KNOW WHAT THEY ARE TALKING ABOUT TO CLIENTS. I WOULD LIKE A RESPONSE STATING THAT MY CONTRACT IS CANCELLED AND SO IS MY DEBIT ORDER. <br> <br> HOPE TO HEAR FROM MTN SOON!!!