sF
shandrein F
1 reviews | Active since Sept 2014
29 Feb 2016, 13:36
CALL CENTRE
I have been trying to speak to a consultant but have no luck. <br> My calls are always cut, how do i get through to a consultant???
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Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
01 Mar 2016, 10:34Hello Shadybabes,
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this. We completely understand the frustration it has caused.
I am unable to call you on the number provided as it was deactivated.
Kindly be advised that the matter has been escalated to the Legal management team for urgent attention.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this. We completely understand the frustration it has caused.
I am unable to call you on the number provided as it was deactivated.
Kindly be advised that the matter has been escalated to the Legal management team for urgent attention.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,
MTN South Africa's reply01 Mar 2016, 10:34
Official
Hello Shadybabes,
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this. We completely understand the frustration it has caused.
I am unable to call you on the number provided as it was deactivated.
Kindly be advised that the matter has been escalated to the Legal management team for urgent attention.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this. We completely understand the frustration it has caused.
I am unable to call you on the number provided as it was deactivated.
Kindly be advised that the matter has been escalated to the Legal management team for urgent attention.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,