CL
Constantino L
1 reviews | Active since Jul 2010
23 Aug 2015, 21:01
Call centre
Hi,<br> <br> I called mtn on 23-08-2015 at about 8.30pm, requesting for help from customer service call on the 808, about my numbers receiving numerous sms from +*** without content (empty text message)<br> <br> the mtn lady that answered my call said could not help me, now my question is if mtn can not help me who can?<br> my self I don't know the number and the sms does not have text.<br> <br> I need a fix for nonsense<br> <br> regards,
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
11 Sept 2015, 16:45Hello cjluvango,
Thank you for your post.
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
Kindly dial *130*603# to opt out of these messages.
We would like to assure you that we are actively working to improve our service levels.
Warm Regards
Thabisa
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
Kindly dial *130*603# to opt out of these messages.
We would like to assure you that we are actively working to improve our service levels.
Warm Regards
Thabisa
REQ:***
Best regards,
MTN South Africa's reply11 Sept 2015, 16:45
Official
Hello cjluvango,
Thank you for your post.
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
Kindly dial *130*603# to opt out of these messages.
We would like to assure you that we are actively working to improve our service levels.
Warm Regards
Thabisa
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
Kindly dial *130*603# to opt out of these messages.
We would like to assure you that we are actively working to improve our service levels.
Warm Regards
Thabisa
REQ:***
Best regards,