****

Good Day, Is MTN running a ****? I received an SMS saying that I failed to honour my payment arrangement on 16/07 and the arrangement has been cancelled. WHAT PAYMENT ARRANGEMENT? MY ACCOUNT IS UP TO DATE AND PAID IN ADVANCE. I am going to report MTN to the Ombudsman and post on social media if I do not get a suitably qualified answer. It seems that there is some type of **** happening. And please get someone qualified to attend to this? I called the customer care got through to someone by the name of Amy on the 3rd attempt. After telling her the issue, she put me on hold for 20 minutes.