ST
Sibsusiso T

1 reviews | Active since Nov 2012

09 Jul 2015, 22:33

BYE SLAAP TIGER ,HELLO VODACOM

I AM SICK AND TIRED OF THE POOR NETWORK RECEPTION AND AIRTIME BALANCE DECREASING WITHOUT ME MAKING USE OF THE FUNDS. IHAVE BEEN A LOYAL MTN CUSTOMER FOR MORE THAN 15 YEARS , USING THE SAME NUMBER AND EVEN BOUGHT 2 OTHER SIM CARDS HOWEVER I HAVE HAD ENOUGH. BRAND LOYALTY DOES NOT KEEP ME SATISFIED. IF MTN OR SHOULD I SAY SLAAP TIGER DOES NOT WAKE UP AND SMELL THE COFFEE YOU WILL BE LOSING MORE CLIENTS LIKE ME. WILL BE SWITCHING ALL TO VODACOM THIS WEEKEND AND WILL NEVER MAKE USE OF MTN. I AM TIRED OF BUYING AIRTIME AND DATA EVERY DAY HOWEVER DONT KNOW HWAT HAPPENS TO THE FUNDS. AS SOON AS I TRY MAKING A CALL \INSUFFICIENT FUND"****** HELL. START WORKING ON YOUR NETWORK AND BILLING ACCOUNT AND STOP SENDING USELESS SMS'S AT THE ODD HOURS OF THE NIGHT I MEAN REALLY WHO DOES THAT BESIDES THIS STUPID COMPANY.... IM THROUGH WITH THIS ******* FOR GOOD"

0
Replies (1)
MTN South Africa
MTN South Africa's reply30 Jul 2015, 15:17
Official
Hello sibut,

Thank you for your post,

We apologise for the delayed response and for any inconvenience this may have caused.

Please note that this has been escalated to the relevanted team for investigation, you will be provided with feedback.

Thank you
Wenzile Masina
REQ:***

Best regards,