BYE BYE (not Yello!)

<p>Reference numbers ********** 3 and ********** 2 ... both are auto replies from ********** - no humans occupy this department, since I've had no contact from anyone. Also, the fact that a client can ONLY reach mtn via the always pathetically slow 808 call center are both good reasons for my considering terminating both lines with you as a non-service provider. Insurance, credit, legal and retentions departments... NOPE, only 808 agents who are barely coherant on any given day, can provide "assistance". Firstly, you haven't even allocated my 26 September 2016 payment (according to the mtn active portal) and today is 12 October 2016. Secondly, both my numbers are eligable for upgrade, I've been a high spending client for going-on 13 years (too many). You reduce your data value offering and upped your charges (nice) while trying to compete with the likes of Telkom's FreeMe deals. Why should I NOT cancel? Why do YOU deserve R2800 per month from me considering the above?</p>