Bye bye MTN

I have been with MTN for decades. In those years, the customer service keeps getting worse. It does not matter whether you walk into a branch or make a phone call to MTN. The service remains terrible. When you walk in, you get no acknowledgment, you feel so inferior and eventually someone will talk to you as if they are doing you a favor. When you call, you get someone who is impatient, rude and not interested in listening. And interestingly, you can approach them for the same query more than once, and each time you will get a different story. But their all-time favorite is :"Our systems are down". Compare that with their charges! Some of us will not be having that anymore. Enough is enough.