1 reviews | Active since Jun 2017
<p>the service ive gotten from mtn is *******, i got a new phone on contract and was told i would wait 3-5 working days for it and i only recieved the phone 2 and a half weeks later after numerous complaints, once i got the phone the sim card had not been registered or activated,logged a complaint and i was told it was sorted out, 3 days later its still not working, call mtn and they tell me to go to the closest mtn store, ive been there 3 times and they keep telling me to call mtn? now my sim card is rica barred?</p>
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that we have tried contacting you on the number *** around 17:23 it went to voicemail please reply with your ID number or account number in order for us to investigate and resolve your problem accordingly.
warm regards
mike
Best regards,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that we have tried contacting you on the number *** around 17:23 it went to voicemail please reply with your ID number or account number in order for us to investigate and resolve your problem accordingly.
warm regards
mike
Best regards,
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