****** by MTN

Been trying to resolve a query since 8am this morning between Capitec and MTN for Super Data bought that I paid R499.00 for. I have been calling, e-mailing and utilizing MTN's WhatsApp service but both voice and WhatsApp Advisors have bad attitudes, take minutes too respond and when they do, the tell you what you have already told them and refer you to capitec. After going back and forth all day, eventually at 15:25 a whatsapp Advisor finally asks me for my mobile number to look into it.

Terrible, Terrible service MTN.

You owe me my 3 months Disney Plus and now R499 or 200GB of Super Data.

Reference number: bc6b5cc7-d45c-4864-90b4-0075cfbd5c11

on 2nd June 2024 I also bought 30GB which did not load and it took me 3 calls and the third advisor resolved it for me.