HP
HELGA P
1 reviews | Active since Sept 2015
15 Mar 2016, 09:12
BUYING DATA
I bought data for a month. In 2 days I received message that my data bundle will expire in 48 hours. I bought for a month how can it expire in 48 hours. This is crazy and I am wasting my money on data that does not exist.
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Replies (1)
MTN South Africa's replyOfficial
16 Mar 2016, 14:57Hello Helgadup,
We are truly sorry for the inconvenience caused.
We've see that you've purchased a few bundles however we need for you to confirm which bundle you purchased and received the message that it will expire in 48 hours.
Please connect with us on our live chat service by coping the link below into your web browser, type in your cell-phone number, click on next and wait for the chat window to appear.
https://www.mtn.co.za/support/Pages/Ask_a_question.aspx
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for the inconvenience caused.
We've see that you've purchased a few bundles however we need for you to confirm which bundle you purchased and received the message that it will expire in 48 hours.
Please connect with us on our live chat service by coping the link below into your web browser, type in your cell-phone number, click on next and wait for the chat window to appear.
https://www.mtn.co.za/support/Pages/Ask_a_question.aspx
Regards
Tim
MTN Complaints Management Team: REQ:***
Best regards,
MTN South Africa's reply16 Mar 2016, 14:57
Official
Hello Helgadup,
We are truly sorry for the inconvenience caused.
We've see that you've purchased a few bundles however we need for you to confirm which bundle you purchased and received the message that it will expire in 48 hours.
Please connect with us on our live chat service by coping the link below into your web browser, type in your cell-phone number, click on next and wait for the chat window to appear.
https://www.mtn.co.za/support/Pages/Ask_a_question.aspx
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for the inconvenience caused.
We've see that you've purchased a few bundles however we need for you to confirm which bundle you purchased and received the message that it will expire in 48 hours.
Please connect with us on our live chat service by coping the link below into your web browser, type in your cell-phone number, click on next and wait for the chat window to appear.
https://www.mtn.co.za/support/Pages/Ask_a_question.aspx
Regards
Tim
MTN Complaints Management Team: REQ:***
Best regards,