Businesses and Individuals are being affected!!

Our experience with MTN has been an absolute nightmare. Despite repeated attempts over the last three to four months to activate our SIM card (bear in mind we have been billed for the last few months for a service that has not been activated) for the data contract package we ordered, we've seen zero progress. We've jumped through all your hoops, provided every document you've asked for, yet we're still in the dark. Your promises of feedback have amounted to nothing but empty words. It's high time MTN stops dodging responsibility and starts delivering the service we're paying for. Shape up and start prioritizing your customers and their businesses.