LP
Loma P
1 reviews | Active since Apr 2015
06 Jul 2015, 11:32
Business without active MTN phone for over 6 weeks
Our firm has a business account with MTN. One of our business phones had a faulty sim card & we had to do a sim swop to get a new sim card. The sim swop was done in May 2015. Since then the sim has not been active. The MTN Dealership at Bedford Centre has escalated this request with head office and still head office have not activated the sim. Their \reason"for slow responses"
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MTN South Africa's replyOfficial
24 Jul 2015, 11:24Hello Lalladp,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
In order for this matter to be investigated you will need to contact the business call centre on 809. We understand that the entire experience must have been very frustrating and hope that we can restore your faith in us.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
In order for this matter to be investigated you will need to contact the business call centre on 809. We understand that the entire experience must have been very frustrating and hope that we can restore your faith in us.
Thank you
Wenzile Masina
REQ:***
MTN South Africa's reply24 Jul 2015, 11:24
Official
Hello Lalladp,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
In order for this matter to be investigated you will need to contact the business call centre on 809. We understand that the entire experience must have been very frustrating and hope that we can restore your faith in us.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
In order for this matter to be investigated you will need to contact the business call centre on 809. We understand that the entire experience must have been very frustrating and hope that we can restore your faith in us.
Thank you
Wenzile Masina
REQ:***