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BOGDAN P
1 reviews | Active since Apr 2018
19 Nov 2019, 14:04
Business Contracts with MTN chaos .... #BlackFriday
MTN Northgate Mall branch.... App**** for a business deal in August, contract approved shortly after....was told they don't have "stock" from the selected laptop ,which is part of the deal...I phoned them every week since. Now in November, one of their shop assistants tells me that we need to apply again..??it's wasn't a joke.. #BlackFriday
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MTN South Africa's replyOfficial
27 Nov 2019, 09:33Good day,
It is with great concern and regret we received your post outlining the problem you had with our service.
First and foremost, on behalf of MTNSA, I would like to personally apologize for your inconvenience. Thank you for bringing this matter to our attention and I can assure you that we will address it with the Store and have one of the representatives contact you.
We value our customers and ask you to please feel free to continue to provide feedback about our services.
Regards:
Brian Tshabalala
MTNSA
It is with great concern and regret we received your post outlining the problem you had with our service.
First and foremost, on behalf of MTNSA, I would like to personally apologize for your inconvenience. Thank you for bringing this matter to our attention and I can assure you that we will address it with the Store and have one of the representatives contact you.
We value our customers and ask you to please feel free to continue to provide feedback about our services.
Regards:
Brian Tshabalala
MTNSA
MTN South Africa's reply27 Nov 2019, 09:33
Official
Good day,
It is with great concern and regret we received your post outlining the problem you had with our service.
First and foremost, on behalf of MTNSA, I would like to personally apologize for your inconvenience. Thank you for bringing this matter to our attention and I can assure you that we will address it with the Store and have one of the representatives contact you.
We value our customers and ask you to please feel free to continue to provide feedback about our services.
Regards:
Brian Tshabalala
MTNSA
It is with great concern and regret we received your post outlining the problem you had with our service.
First and foremost, on behalf of MTNSA, I would like to personally apologize for your inconvenience. Thank you for bringing this matter to our attention and I can assure you that we will address it with the Store and have one of the representatives contact you.
We value our customers and ask you to please feel free to continue to provide feedback about our services.
Regards:
Brian Tshabalala
MTNSA