aB
annelize B

1 reviews | Active since Apr 2010

13 Mar 2017, 19:29

Business

<p>FIRST Thank you Mtn for installing a "tower" on my property for a better signal I was so impress that I bought a new modem MTN. After a whole ordea( a man did all my documents and then I was told to supply my rates taxe accout which I did ect ect >>>>>>>>.. I wait I left I returned to MTN Northgate Big Branch to get it aprove ect ( assisted by a lady with a running snotty nose I PHONED 808 From My phone they ask to speak to the lady on my phone, the lady handling my phone with SNOTTY running nose I I Asked one of her colleagues to give her a tissue >>>>>>>>>>>) I got home NO RECEPTION I PHONED MTN 808 MTN NORTHGATE BRANCH name KUMON DID NOT RICA THE NUMBER. I AM NOT ALlOWED TO SWEAR!!! </p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply16 Mar 2017, 16:23
Official

Dear Valued Customer,

Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused.

As per our telephone conversation we are Glad that the store managed to assist you to Rica the sim card.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

warm regards

mike

REQ:***

Best regards,