Burn your ad budget MTN, close your Marketing Department.

An ad popped onto my cellphone for a monthly home data offer with a free-to-use router. I responded, filled in the fields on the form that popped up, and a message on screen told me that an MTN agent would contact me. I tried calling MTN a week later, but the menu options would not let me proceed without my "MTN cellphone number". Which I don't have. I am not an MTN customer. Another week later, I sent an email to Customer Service, asking why nobody had called me. Five emails later, I have just been "told" via email to go online and apply. NO. I have questions. I want MTN to call me, as promised. MTN may as well burn their adspend and close down their Marketing Department. What's the point of advertising if you are not going to try and gain new customers who respond to your advertising? COMPLETELY USELESS.