Bureau update bathong

I had a phone contract and settled the account last year around June and to my knowledge for the account update on the bureau it takes 14 to 21 working day to my Suprise account is still open no the experian... Kanti Mtn how do you work hey? Must we always remind you to do your job? Please update my account m sick and tired of your incompetence. My name Portia Aphane number ***