PN
Phumla N
1 reviews | Active since Nov 2015
28 Nov 2019, 10:10
bundle ripoff
i bought mytownoffer bundle for R15 which is 60min mtn to mtn + 1gig whatsapp to my surprise it ends mid night , who use 1 gig whatsapp in less than 24hrs ???? what makes me mad they dont say how long it last *****s / how come you have option 1 and 2 specify how long the data will last and option 3 nothing cancel those bundle
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Replies (2)PN
Phumla N's updateReviewer Update
28 Nov 2019, 10:33your consultants Thuli she is very rude
PN
Phumla N's update28 Nov 2019, 10:33
Reviewer Update
your consultants Thuli she is very rude
MTN South Africa's replyOfficial
03 Dec 2019, 08:29Good day Phumla N,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Kindly note that the said bundle is for Whatsapp, Youtube, Facebook and Twitter.
Kind regards,
Ishie.
Complaints Management Team.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Kindly note that the said bundle is for Whatsapp, Youtube, Facebook and Twitter.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
MTN South Africa's reply03 Dec 2019, 08:29
Official
Good day Phumla N,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Kindly note that the said bundle is for Whatsapp, Youtube, Facebook and Twitter.
Kind regards,
Ishie.
Complaints Management Team.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Kindly note that the said bundle is for Whatsapp, Youtube, Facebook and Twitter.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,