tZ
tawanda Z
1 reviews | Active since Jun 2015
30 Jun 2015, 15:17
bundle is not what it says
I bought uncapped bundle for the date of 30th June. I used it for 5minutes then it started showing out of bundle.<br> <br> I called the call center 3 times to say whats wrong but they all asked me to restart the phone.<br> <br> so tommorow the bundle will be depleted and i must lose my 40 rand like that. <br> <br> What does their uncaped daily bundle mean.
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MTN South Africa's replyOfficial
16 Jul 2015, 10:51Hello tawandaz,
Thank you for your post,
We apologise for the delayed for the delayed response and for any inconvenience this may have caused.
Please note that the 24hour bundle is throttled on 150MB thereafter speeds are slower. The 24 Hour bundle does not mean that the data is unlimited for a full 24 hours it simply means the bundle itself is valid for that period.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed for the delayed response and for any inconvenience this may have caused.
Please note that the 24hour bundle is throttled on 150MB thereafter speeds are slower. The 24 Hour bundle does not mean that the data is unlimited for a full 24 hours it simply means the bundle itself is valid for that period.
Thank you
Wenzile Masina
REQ:***
Best regards,
MTN South Africa's reply16 Jul 2015, 10:51
Official
Hello tawandaz,
Thank you for your post,
We apologise for the delayed for the delayed response and for any inconvenience this may have caused.
Please note that the 24hour bundle is throttled on 150MB thereafter speeds are slower. The 24 Hour bundle does not mean that the data is unlimited for a full 24 hours it simply means the bundle itself is valid for that period.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed for the delayed response and for any inconvenience this may have caused.
Please note that the 24hour bundle is throttled on 150MB thereafter speeds are slower. The 24 Hour bundle does not mean that the data is unlimited for a full 24 hours it simply means the bundle itself is valid for that period.
Thank you
Wenzile Masina
REQ:***
Best regards,