AN
Abongile N
1 reviews | Active since Mar 2014
09 Jul 2015, 21:14
Bundle
I bought a MTN rush Hour bundle at 20:33....Made one call that lasted 6 minutes and when i make another call its billed on my airtime...ive been trying now its 21:07 and still deducting off my airtime even though it shows that the bundle is active...This is totaly unacceptable why am i being cheated?? I want my airtime back!!! And also about your annoying smses after you load airtime please stop that
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MTN South Africa's replyOfficial
30 Jul 2015, 13:00Hello abo25,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that this has been escalated to the relevant team for investigation, you will be provided with feedback.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that this has been escalated to the relevant team for investigation, you will be provided with feedback.
Thank you
Wenzile Masina
REQ:***
Best regards,
MTN South Africa's reply30 Jul 2015, 13:00
Official
Hello abo25,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that this has been escalated to the relevant team for investigation, you will be provided with feedback.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that this has been escalated to the relevant team for investigation, you will be provided with feedback.
Thank you
Wenzile Masina
REQ:***
Best regards,