1 reviews | Active since Nov 2017
Bunch of *****
I upgraded one of my accounts at MTN. I was supposed to be credited with 10 GIG of data for 3 Months. I logged a query at MTN store, I phoned the Call Center and even complained on Hello Peter on the 29th November. There response was I will be credited with 10 GIG on the 14th of my billing cycle and still nothing.
Dear Valued Customer,
We acknowledge the receipt of your complaint and apologise for the inconvenience experienced.
Kindly be advised that the we have evaluated your account and picked up that 10Gb promotional data its active on the network.
We would like to assure you that we are actively working to improve our service levels.
Regards
Mike Ramaboka
Complaints Management Team
Dear Valued Customer,
We acknowledge the receipt of your complaint and apologise for the inconvenience experienced.
Kindly be advised that the we have evaluated your account and picked up that 10Gb promotional data its active on the network.
We would like to assure you that we are actively working to improve our service levels.
Regards
Mike Ramaboka
Complaints Management Team