RT
Rebecca T
1 reviews | Active since Jan 2014
08 Mar 2016, 13:32
Bunch of *****
Its been 7 days ( 01/03/2016) since MTN responded on Hellopeter and said my 30G data promo will be allocated in my account before the end of the day and nothing happened.<br> You were too quick yo respond but very slow to action.<br> This is my last request for MTN to give me the 30G promo data that was supposed to be allocated a long time ago.<br> Should I not receive my 30G by end of business tomorrow I am going to the consumer protection for false advertising if this matter is not resolved
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MTN South Africa's replyOfficial
08 Mar 2016, 22:41Hello Reebs & Bones,
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
MTN South Africa's reply08 Mar 2016, 22:41
Official
Hello Reebs & Bones,
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***