rS
ruth S

1 reviews | Active since Aug 2015

02 May 2018, 10:39

Bullying threats

Acc: A ********** I would like to discuss this electronic system being used with absolutely no contact with people, which is most frustrating, i called 135 which is the new number for enquiries, when it gets to 0 , the call is cut off. I have enquired when my billing is done on prior occasions so i can pay 21 days thereafter but the staff cannot give me that date. Instead i get messages even 2 a days reminding me to pay. I have always been with mtn and have never defaulted. I detest accusatory, threatening messages and then you cannot get hold of a person to discuss like human beings. I paid my account on the 28/04, if MTN has such electonic systems surely, the payments should be allocated as quickly. if not perhaps it should be done because to get a message saying they will cut my service when i paid 4 days ago and then cannot speak to an idiot makes me want to ****.. this phone is my business and the bullying tactic of MTN is unacceptable. I am already regretting renewing my contracts. GET REAL MTN

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