TM
Teb M

1 reviews | Active since Jun 2017

27 Feb 2024, 12:39

Bullying, ignorance on ***** and identity theft

On Saturday 24/02/2024 some have *****ulently contacted MTN for contract application. I got sms and I immediately contacted MTN ***** department on e-mail. They Ignored me since till now, I got another rude boy from MTN telling me about that application and wanted to help for whatever reason. I told him this is ***** and I need the recording he started shouting and telling me its declined and hanged the phone on me.

see their respond below: Y'ello Tebogo Motebu

Thank you for getting in touch.

This is an automated response confirming that your query is in our work queue and will be attended to shortly.

Should any follow-up be required in reference to your enquiry, please use the reference number below.

Reference number: 6a5d608d-6b7e-4***-a3ca226938c9

Our support teams are available Monday to Friday from 8h00 until 17h00.

We always try to respond within 24 hours and are committed to resolving your complaint or query with processes

aligned with Independent Communications Authority of South Africa (ICASA) requirements.

Warm Regards,

MTN

0
Replies (0)