aN
ayanda N

1 reviews | Active since Aug 2013

25 Nov 2017, 18:20

Bully network

MTN is the most useless network EVER. They are bullies when it comes to billing. This experience goes way back but recently bought 2x bundles of data both finished within 2min****erally) its like i load and it get depleted without me touching the internet or having any app open. So many instances I cant even count them all. Useless service when you call the help line. I have been testing Telkom for the past two months now. They have their flaws but sooo much better than this stupid network called Bully network (oops I meant Boza) doesn't it mean the same this anyway? I was on contract and just recently cancelled it so i can port my number and If I never come back to mtn EVER again it will be too soon. I'm about teach them power of word of mouth. By the time im done with them there will be no one in my circle using mtn.

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Replies (1)
MTN South Africa
MTN South Africa's reply28 Nov 2017, 10:06
Official

Thank you for your post.

We sincere apologized for any inconvenience incurred.

The contact details is not valid ( ***)

Please assist us with the cell number in question for the data disappearance.

Please confirm the dates the data bundles was purchased.

Please confirm the value you have spent.

What type of data bundles did you purchased.

If this is for a prepaid number you are welcome to contact the 173 department for online assistance.

Kind Regards,

Alice van der Merwe

Best regards,