BM
BLESSING M

1 reviews | Active since Aug 2013

16 Nov 2015, 14:02

******** SERVICE

When I had a problem with MTN I tried calling them on numerous occasions I even sent them an email but no one ever bothered to contact me to sort out my problem which was not my fault but theirs and now they have the audacity of suspending my account.<br> This **** service. <br> For their information this is the number I use to make money to pay them so if they decide to suspend it they must carry on but they won't get their money month end I'll just put a Vodacom sim card on my phone and move on with my life. this is utterly **** we are getting from MTN as their loyal clients who have been transacting with them for more than 10 years.<br> MTN better sort out this **** problem because if they were diligent I wouldn't have this problem.

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Replies (1)
MTN South Africa
MTN South Africa's reply17 Nov 2015, 14:29
Official
Hello BLESSES,

Thank you for your post.

Please accept our apologies for the inconvenience caused.

Please note the matter has been escalated to our legal department for urgent attention.

Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.

Regards
Nompumelelo
REQ:***