Bulling tactics

It has come to my attention that MTN Direct members are being told to bully their clients and ignore them when they want to cancel their contracts. I ordered a computer on my upgrade, but ever since it has been four weeks waiting for my product. Lately i admitted that they wont send me my computer all the agent are shifting the blame to NONHLANHLA whom i did the upgrade with.<br> All the agents when i call to enquire as to when i will get my computer, they all tell me the same stupid excuse:the supervisor will call you back sir. <br> lately i requested them to cancel my contract they all denied and told me the same old ****: Nonhlanhla will give a call sir. <br> Can someone tell me If Nonhlanhla is the GOD of MTN, is she the only who control MTN and managers are not willing to assist when summoned over the phone to assist custemers. Clearly agents are told not to call manager for any customer related issues.<br> This is nonsese that we have to deal with. how can debate my account without giving me what i upgraded for. <br> This is a blantant stick-up from on the leading service ******s not providers. <br> Can they please cancel my contract i have had it with MTN bulling tactics