MS
Muzikayise S

1 reviews | Active since May 2020

08 May 2020, 08:55

Bul**** and abused by MTN SA

I took a WiFi contract with MTN on January 2019. When this was delivered in Feb of 2019 I had already lost interest because Rain made financial sense with their WiFi. I then took back the package to MTN Ermelo outlet. Where I was given a work order number and told that the package would be sent to MTN warehouse. Unfortunately MTN debited my account for the month that was supposed to be the fees for courier costs. This debits went on for a service that was never used. So on the 18 of April I called MTN to cancel the following debits: phone protectmp R149, my debt mp R99, mtn sp A57.... R218. 01 and 017287.... By this time these debits were standing at around R1500. To date MTN has debited my account as per the norm. I only decided to change a bank in April 2020. This was only when MTN couldn't get moneys in my other bank account. So they now threatened legal action or rather appointed a debt collection for their services. Services that were never rendered for even a minute. I feel bul**** by MTN. My rights have been abused. My hard earned money was ****** over and over again. Unpaid debits from MTN and a whole lot of inconvenience and strain this is causing in my life. I hope you are able to intervene and help in this problem.

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