1 reviews | Active since Dec 2017
Bull service
Last week I had complained about a cellphone that was sent for repairs now 8 weeks ago till date I have not heard any response on when i will get back the phone. I want a manager to call me and explain why we deal with such *********** people. Dont send me stupid responses " We have escalated the complaint to the Repair mangers to intervene" this is absolute bull. i want a phone as soon as possible. if I dont get any satisfaction by Monday I will be visiting your store and expect to be given a new phone .
Thank you for your post.
We sincere apologized for any inconvenience incurred.
Please contact the repair center on *** . They will require the IMEI number of the device to check the status of the device.
Please visit the store as well for assistance .
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
Thank you for your post.
We sincere apologized for any inconvenience incurred.
Please contact the repair center on *** . They will require the IMEI number of the device to check the status of the device.
Please visit the store as well for assistance .
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,