1 reviews | Active since Dec 2012
BULL**** SERVICE
<p>I AM SHOCKED BY YOU PEOPLE. THE FACT THAT YOU SEE NO NEED TO RESOLVE QUERIES SHOWS JUST HOW MUCH YOU THINK YOU CAN ***** A CUSTOMER OVER, WHAT A PATHETIC SLA YOU MUST HAVE - BUT YOU COULDN'T CARE LESS. REQ: ********** & REQ: ********** REFERS - AND TO DATE, NOTHING HAS BEEN DONE TO RESOLVE MY QUERY AND I HAVE NOT RECEIVED ANY FEEDBACK TO STATE THAT THIS HAS BEEN RESOLVED. I WANT MY MONEY REFUNDED THAT YOU DEBITED FROM MY ACCOUNT AFTER I SPECIFICALLY REQUESTED FOR YOUR STUPID CONTRACT TO BE CANCELLED IN DEC2016 ALREADY - I LAID A COMPLAINT ABOUT THIS - AND ALL YOU DID WAS REPLY ME WITH A GENERIC TEMPLATE - WHAT THE ****!?. YOU DO NOT HAVE THE DECENCY IN YOU TO RESOLVE MY QUERY AND PROVIDE FEEDBACK - INSTEAD YOU ARE HOLDING ME AT RANSOM SO YOU CAN CONTINUE TO DEBIT ME - DAMN PARASITES. YOU ARE ******* - IT ALSO WASN'T ENOUGH FOR YOU TO DEBIT ME SO YOU JUST PROCEED AND ***** MY DATA - WHICH IN THE MOST RECENT EVENT I BOUGHT AS PREPAID. IF I DO NOT RECEIVE SATISFACTORY FEEDBACK BEFORE MON 13 MARCH 2017, I WILL ESCALATE THIS FURTHER. I HAVE HAD ENOUGH OF YOUR BULL****! I DO NOT WANT TO HEAR FROM MIKE OR Alice van der Merwe BECAUSE THOSE TWO ARE USELESS! THEY ARE RESPONSIBLE FOR THE ABOVE REFs. I HAVE GIVEN YOU MORE THAN JUST A FAIR OPPORTUNITY TO FIX THIS - I NOW HAVE NO OTHER CHOICE BUT TO ESCALATE FURTHER IF I DO NOT GET POSITIVE FEEDBACK BY MON! YOUR SERVICE STINKS!</p>
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Please be advised that the mobile numbers have been migrated to prepaid on 2017-03-14, a request for late cancellation has been logged for the invoices dated 2016-12-13 to 2017-02-13 mobile number 072***111. We will request for the banking refund once the credit reflects on the account.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Please be advised that the mobile numbers have been migrated to prepaid on 2017-03-14, a request for late cancellation has been logged for the invoices dated 2016-12-13 to 2017-02-13 mobile number 072***111. We will request for the banking refund once the credit reflects on the account.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
OFCOZ THAT WAS CHANGED TO PREPAID AFTER I CALLED IN YESTERDAY - BECAUSE AGAIN YOU DID NOT GIVE FEEDBACK ON TIME - FEEDBACK WAS DUE ON MON 13 MARCH 2017 - CAN YOU READ??! I HAD TO SPEND AT LEAST 30 MINS ON A CALL TO YOU GUYS - AS IF I HAD NOTHING BETTER TO DO WITH THAT TIME - SO CLEARLY YOU DO AIM TO "DISPLEASE"ME! IT'S ALSO FUNNY SIPHUMEZO HOW YOU CONVINIENTLY DO NOT ADD A TIME LINE AS TO WHEN THIS WILL BE RESOLVED IN YOUR TICKET REQ: ********** ! YOU CALL THIS IMPROVING SERVICE DELIVERY???!!!! BULL****!
OFCOZ THAT WAS CHANGED TO PREPAID AFTER I CALLED IN YESTERDAY - BECAUSE AGAIN YOU DID NOT GIVE FEEDBACK ON TIME - FEEDBACK WAS DUE ON MON 13 MARCH 2017 - CAN YOU READ??! I HAD TO SPEND AT LEAST 30 MINS ON A CALL TO YOU GUYS - AS IF I HAD NOTHING BETTER TO DO WITH THAT TIME - SO CLEARLY YOU DO AIM TO "DISPLEASE"ME! IT'S ALSO FUNNY SIPHUMEZO HOW YOU CONVINIENTLY DO NOT ADD A TIME LINE AS TO WHEN THIS WILL BE RESOLVED IN YOUR TICKET REQ: ********** ! YOU CALL THIS IMPROVING SERVICE DELIVERY???!!!! BULL****!