JL
Jade L
1 reviews | Active since Apr 2015
16 Apr 2015, 11:24
****** ALL RESPONSE - FLIPPING USELESS!
I received an sms informing me of Data Sharing. I though it was a good idea, so I got a new MTN sim card for my iPad (previously used a Vodacom one). I have tried since Saturday 28th March to get through to the call centre via phone calls and emails to get the Data Sharing activated with my iPhone contract. I have phoned in excess of 100 times, and have send 148 emails to the call centre with absolutely zero response. How is that acceptable? I'm going back to Vodacom, MTN you are useless and have absolutely awful customer service. Shame on you...
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MTN South Africa's replyOfficial
02 May 2015, 09:31Hello JadeL,
Thank you for posting.
Please accept our apologies for the delayed response and the inconvenience this may have caused.
Our records shows that the data share service was loaded and active on you account.
Please dial *141*5# ok to link the mobile number that you would like to share your data with.
Rest assured it was not our intention to dissatisfy you in any way.
Regards,
Lawrence
REQ: ***
Thank you for posting.
Please accept our apologies for the delayed response and the inconvenience this may have caused.
Our records shows that the data share service was loaded and active on you account.
Please dial *141*5# ok to link the mobile number that you would like to share your data with.
Rest assured it was not our intention to dissatisfy you in any way.
Regards,
Lawrence
REQ: ***
Best regards,
MTN South Africa's reply02 May 2015, 09:31
Official
Hello JadeL,
Thank you for posting.
Please accept our apologies for the delayed response and the inconvenience this may have caused.
Our records shows that the data share service was loaded and active on you account.
Please dial *141*5# ok to link the mobile number that you would like to share your data with.
Rest assured it was not our intention to dissatisfy you in any way.
Regards,
Lawrence
REQ: ***
Thank you for posting.
Please accept our apologies for the delayed response and the inconvenience this may have caused.
Our records shows that the data share service was loaded and active on you account.
Please dial *141*5# ok to link the mobile number that you would like to share your data with.
Rest assured it was not our intention to dissatisfy you in any way.
Regards,
Lawrence
REQ: ***
Best regards,